Reviews

Average Rating 4.3 | 187 Reviews

"So far I have had a great experience when having to deal with the office or maintenance staff. Also a really fun neighborhood to live in. Great for being able to just walk around."
"Enjoyed living here prior to pandemic, but hasn’t been the same since with restrictions to amenities and lack of community events. Staff turnover has been high as well. Wall are very thin and can hear neighbors easily."
"The Alexan truly cares about their residents. They are one of the most (if not the most) communicative property rentals, always updated residents of any concerns, events, and status of community areas. Such a good place!"
"Overall I've had a great experience at the Alexan. I do think there can be more effort put into general upkeep but outside of that management has been responsive and helpful while the other residents are friendly and respectful."
"Things have changed since management has been switched over, however there are aspects I still appreciate such as the maintenance team and the package system. However the upkeep, the updates, and the general communication with the facility has gone down. This is outside of what can be done during COVID."
"Overall, I’m enjoying my time here and I’m happy with upkeep of the community. Security is my main concern - there were couple of cars that were broken into during new years in our gated parking lot and it took days before we management sent out official communication about the incident. Also, I stop seen the security people doing their rounds for couple months. At least I started seeing them again. Also, the main double door that gives access to the elevator doesn’t lock most of the time - defeating the purpose of having a key fob entrance."
"So far everything has been great. The process has been seamless. I keep having to make calls for assistance and everyone has been supportive with my questions. I look forward to my new place."
"I love the property. The dog park is amazing and every neighbor I meet is amazing. Thanks!! I love my place as well! The open kitchen and floor plan is something I really enjoy. Thanks again guys!"
"I like the community overall, but have not been super pleased with the staff changes and their level of customer service. There hasn’t been as many resident events or giveaways, which I liked. However I love that they recently painted the hallways and stairs!"
"Today, while we were grilling, someone purposefully turned the grill up to high and threw our electronic thermometer in the grill, thus poisoning our food."
"Moving out, already shared issues with staff to no resolution and not happy with my experience which is a shame because I loved it when I moved in and previous management was here."
"I love the property. The only downside is the noise level above us. Great walking area, resturants, and amenities. Stanley is awesome sauce !!!"
"I love the mail system and how friendly and professional the staff is. They do a great job with helping with maintenance request as well as packages."
"Stanley and Tori assisted me with a speedy move in. They were available the whole way through and made my experience very pleasant. Definitely would recommend based on the move in process itself."
"Love the area!!! Management of building is great as well! Thank you Tori for always going above and beyond in order to make our resident experience and pleasant!!"
"I've been here for a few years and the staff has always been super helpful. Can't recommend enough for people to live here. Great place and neighborhood"
"This is a great neighborhood. I would recommend you move here. I will be moving in on the 12 of the month. I have toured twice and couldn’t pass it up."
"This place is really cool. East Atlanta Village has so much to offer in terms of community, dining, and nightlife even during this pandemic. I am able to still enjoy the neighborhood while social distancing and enjoying good food."
"Alexan has a good location close to the highway, nice amenities, and overall spacious floor plans. The downsides are restricted use of the facilities, inconsistent management throughout my two years living here, and the noise of moreland ave at all times of the day/night."
"Every responsive in getting application process complete. Also the online portal really simplifies the payment and maintenance request process."
"I love everything about the community! From the convenient amenities to the speedy responses from the management team and maintenance team! I have to only give 4 stars because the walls are paper thin. I can hear my neighbors conversations, televisions, and snoring."
"I toured 12 apartments prior to making my decision. Tori was the only one to make the tour very personable and give thoughtful feedback. She also was very organized and followed up with me along with calling prior to appointments to confirm. It really made me excited to move in knowing how responsive they were. I also had a few questions around the holidays and either Tori or Stanley answered right away and helped me through the steps."
"My experience was previously amazing however after a management change the interaction is a lot less genuine. Previous management followed up and made it a point to keep a positive relationship with their residents HOWEVER the women at the front desk in the office are quite kind and great new faces in the community."
"Like the location, the building is fairly quiet, its great to be next to the highway, there is great natural light, and I like the interior design. However, since COVID I have not been happy about the limited availability of the gym and club room because I usually can only go after business hours due to my work schedule."
"It's been OK, I haven’t seen much changed since my last review. I understand the limitations with COVID, but there has been a lack of ingenuity to create alternative resident perks. I acknowledge December's planned events. Events/perks at move in were bi-weekly. The last community perk was a lackluster dessert table in Oct. I e-mailed COVID safe ideas in July. Neighboring buildings are having virtual/outdoor fitness classes, grab-and-go food, small events, and food trucks regularly. Why is the courtyard/clubhouse closed after hours when the gym is open and high risk? Is this in house or graystar's protocol? I hope in 2021 perks will continue consistently. COVID is not going away soon, I'd love more innovative solutions to keep residents optimistic. It severely reduces the value of living here with no rent reduction. I may look elsewhere when my lease is up where they manage COVID in a way that maintains the property value, and strengthens community if rent isn't reduced"
"So far everything is peaceful I enjoy my stay here. Staff is amazing and the area is beautiful all around. Maintenance is always a help as well"
"I’ve enjoyed living at Alexan for the past year and a half. The apartment itself has a spacious floor plan with nice features (washer/dryer, balcony, walk-in closet, nest thermostat). Great location close to highway and walking distance to East Atlanta Village. My main complaint is how restricted our use of amenities has been with coronavirus. I don’t feel we’re getting fair access to what we pay for (fitness center, pool table, outdoor pool). For months they were off limits completely and now are restricted to reservations only when staff is present."
"We have been in Alexan for 3 months. So far, it has been a great experience. The leasing office people are very helpful and maintenance is very responsive. This is not a 5-start review because the leasing professionals are often late to open the office. This is troublesome when you are on a tight schedule and depend on them to get access to the gym, pool, or club house."
"Chrissy and Stanley are AWESOME they truly make this complex. They have made living here so easy and fun, you can tell they care about their jobs. Spacious apartments, next to a bunch of restaurants and the gym is nice!"
"Need improvements to the amenity policy to extend hours or allow limited guests because the pool area has never been at full capacity and allows for more than adequate space to comply with social distancing guidelines. Not having full access to amenities when they were 24 hours when I signed my lease really is disappointing considering most other complexes have fully resumed normal operating hours. It seems our building is way too restrictive in comparison to the comparable amenity buildings in the metro Atlanta area. As mentioned in person to staff, the lack of community events, virtual or otherwise and lack of communication in general has really had an impact on my resident experience. I live alone and having a strong community tie is extremely important for me when considering a new complex to move into. When I first moved in, Raina and Sharika not only had weekly giveaways/resident appreciation/contests, they had often check in emails to keep morale up every week or two. Just nice things to say hey were thinking about y’all, this is a hard time for everyone, and want you to know the exciting things coming up this month. Not to mention, this is another reason why people pay extra to live in luxury buildings, resident perks. Since the management switch, today was the first day that we had a resident appreciation giveaway/any event since June 18ths event (which we also had to pay for our own food/drinks). That was 2 months ago, and I feel it’s unacceptable when these things were very important to me and I’m sure others here to feel more sense of community and meet my neighbors even virtually. There are so many options for virtual community events so I’m not sure why we haven’t had one. I’ve spoken to staff on multiple occasions on this and when asking if anything was in the works I was told “not at this time” but “were working on it” for 2 months now and I just don’t think there’s a priority of importance being put on it. I think more attention to resident experience and fostering of the community aspect/morale during this difficult time will be a huge improvement. Noise of planned parenthood protestors (every Monday/Wednesday for over a month) is the only other issue, no complex noise issues at this time."
"I love living here. The apartment is cozy and beautiful, all staff is helpful and friendly and realize that this is our Home. The pool is great and location is wonderful."
"Love it here. Quiet and clean. Staff is great. Moving in was a breeze considering I move from California. They had everything completed in one day."
"Love it here more and more everyday! Thank you for always making all of your residents feel so welcome. Moving during a quarantine has been a weird experience, but it was made easy and comfortable thanks to the wonderful staff!"
"We just moved in and we are loving it. The staff - specially Chrissy - make a huge difference. Love the location, neighborhood and amenities offered!"
"Satisfied in the community and satisfied that my review adheres to the 140 character minimum. Thanks for helping this community be a nice place to make a home."
"So far so good! I love the property. It has a very small community feel. The amenities are nice and I feel secure with onsite security. My nephew came to visit and he loved the game room and pool area."
"I have enjoyed being a resident @ Alexan EAV. Outside of the pandemic the amenities being accessible 24hrs a day was great! I certainly will miss it once I leave."
"Alexan has a very friendly staff that responds quickly to concerns of residents. The apartment complex itself is modern with amenities that are enjoyable to use (when available). The units I live in has a nice floorplan and the nest thermostat is a nice feature. The location with the city is great and convenience of walking to EAV is nice"
"This is the first place that actually offers a complete package of customer service as well as cleanliness ,excellent pricing and As I said the service here completely beats the competitors nearby by a landslide everything here is top notch would, granite, etc. For this area, and these prices as well as the kind of service you will receive are not the usual professionalism as well as kindness."
"Just moved in and love the quality of the facilities, as well as the staff. The kitchen is especially amazing, as well as the bathrooms. I will recommend this place to everyone."
"The amenities are great and we love the area. The walls are a bit thin so my only issue is the noise from other residents who are not as respectful of their neighbors."
"I have loved living in this community. Everyone is very friendly and the staff are incredibly responsive. I have also been impressed by how they have responded to the pandemic"
"Overall still a great place to live! Have been satisfied with everything over the past year and glad to be staying for another year. Glad the community is trying to manage COVID, but not completely happy about the way it has been handled. Definitely ready to be able to use the amenities again soon. Staff are very nice, professional, and considerate!"
"Living here is the absolute best. Super great amenities, chill residents, and the staff is aces. That's why I renew every year! Been here 3 years now and not leaving anytime soon 😁"
"The Alexan EAV is a wonderful place to live in Atlanta. Everyone in the building is so nice to each other and respectful of space. You truly feel at home whether you’re in your unit or down by the dog park playing with your pup! Best apartment community I’ve lived in anywhere, including Denver, where I moved from!"
"I just moved in to the Alexan EAV on the 30th but so far my experience has been great. Prior to move in up until now everyone in the office has made sure to be super accommodating and super friendly. Looking forward to my time here!"
"It has been great so far. Still moving in, but it has been made easy. I am excited for the change of scenery and to meet my new neighbors."
"I love living here. The adjustment to the pandemic has been hard for everyone and it’s nice to know the apartment complex continues to update us and make sure there are still engaging ways for us to become a community."
"This has been such a great place to live! The staff here is incredibly; they have worked so hard to lift our spirits and keep us engaged during this pandemic, and we have great neighbors!"
"I moved in about a month ago and so far so good! Staff has been lovely. I only wish I could give a full rating once the amenities are open. It would be nice if there was some sort of rent concession while they’re closed indefinitely!"
"Love the location, love the units with updated appliances and tons of storage. The valet trash and package service is very convenient. Great value."
"This is our 4th year here. The apartment building itself is not great but the location can't be beat and the new staff is doing a great job."
"I like this community. Usually you fix things that are not working quickly, however, the stream of water that falls from the roof into the metal awning is still there. It is LOUD, and I think all you need to do is to get someone up on the roof to redirect it. Thanks for taking this seriously."
"Overall I love it here. The main downside is sometimes the overflow of boxes is super unsightly and not picked up often enough. Wouldn't want it to attract rodents but other than that Alexan EAV rocks! xo"
"Such a great apartment complex. I seriously don't know how they can charge such affordable rent at such a nice place. The area can be a little sketchy but the complex itself is very safe"
"Love it here! Such great amenities and kind staff. Always plenty of fun activities and great neighbors. The summer is always the best time at the pool!"
"Just moved in a week ago and so far I love it! Amenities and location are great! The gym and having a dog park are my favorites! I’m super excited to live here!"
"Just moved in and the process has been seamless. loving it! Will definitely be recommending this complex to anyone in the market for a new home."
"So far so good! I love the property. It has a very small community feel. The amenities are nice and I feel secure with onsite security. My nephew came to visit and he loved the game room and pool area."
"Love the community! Enjoy having within walking distance of services businesses. I think we should partner more with the neighborhood activities that are happening in the village. Would love to see more community benefits I.e. services and perks, other than that you guys are doing a good job."
"This apartment complex has been very accommodating to my needs as well as my roommates. The people in the community are very nice and the front office staff is very down to earth."
"I'm on my 4th lease here and I have to say that the current leasing agent, Raina, is the best one we've had. She is doing a great job managing things."
"The Alexan is a beautiful, amenity filled apartment with a wonderful location. For me the joy of living right next to so many great establishments and the ease of access to Atlanta proper was a big plus."
"Wonderful home. I love the events and the staff is very nice. The pool party this year was a blast! I like trash concierge service and the gym accesibility."
"So far, so good. Very pleased with just about everything! Just have a few maintenance orders to submit. But the management people here (especially Raina) have been incredible!"
"My initial tour was great and informative. I received all the vital information I needed to make my final decision where I wanted to live. The lease application and online platform is very user friendly and accessible. The process was very simple. I look forward to move-in day."
"This is the first week we have been here but we are sure this is the right place for us. Everyone is always very kind and amazing and Brandon in the leasing office is super helpful!"
"Just moved in, so far so good! Enjoying the quite and friendly neighbors. I love the amenities, covered parking, and friendly and helpful staff."
"The Alexan in EAV is the only place I'd ever consider living in Atlanta. Not only is it the best neighborhood, but the community and events are second to none."
"Overall I really enjoy living hereand find the staff to be responsive/helpful. The place is always clean and aside from the occasional glitch with the elevator or gate, I cant complain."
"Still loving everything about living here! Super convenient. It’s a little noisy sometimes when people have movies or music playing next door, but overall very quiet. Still wish there was a boxing bag in the workout room!"
"The wonderful leasing staff (Raina & Brandon) made this transition as seamless as possible. I'm really thankful for them being so nice and welcoming. My apartment is better than I expected and the location is perfect for me. The amenities are an even nicer perk and I look forward to helping out with the community garden. This is home now. :)"
"So far so good. Have not moved in yet but Raina in the front office is definitely going above and beyond to make sure me and my family have everything we need to make this move seemless"
"Living at Alexan EAV is comfortable, convenient, and has many perks. The pool/grill area and clubhouse are great areas to hang out and the units are very spacious and well-designed. The staff is very friendly and communicates well, maintenance requests are attended to in a timely fashion, and the property as a whole is very clean and well-maintained. The proximity to the highway is a nice benefit too. Definitely worth looking at if it’s in your price range!"
"Raina has been doing a good job. The hallways look great after their deep cleanse and I appreciate the new rule enforcements. Maintenance staff is awesome as always!"
"So far the process has been extremely smooth; I was able to complete all of my paperwork seamlessly! Brandon has been super responsive and helpful :) very excited to begin a new chapter here!"
"I am very sad that the pool cannot be used from 9-11 during the days. This is the only time that my grand daughter can swim in it and apparently the time to clean it cannot be changed."
"Only lived here for a week so far but already feels like home! I love it! Great staff and very clean facilities. Highly recommend living here"
"Just moved in over the weekend and I can already tell we're going to love living here at the Alexan! The complex is wonderful and the amenities are lovely. Looking forward to getting our new home organized."
"Love the location, the cleanliness, the staff, the amenities, the community events, the google fiber :), the valet trash, the concierge package...this place is great!"
"Great experience so far! I like the community, the surrounding area, and the cleanliness of the shared spaces, like the gym, pool, and gardening area."
"Move-in was exciting and easy! I love the openness of the building and it feels like a small community... or a cult, I haven’t decided after one day. Hopefully the community thing! 😁"
"I just moved in but I really like the location of the apartments. I also love my apartment and feel like the office team went above and beyond to make Sure everything was up to standard."
"Love the community! Enjoy having within walking distance of services businesses. I think we should partner more with the neighborhood activities that are happening in the village. Would love to see more community benefits I.e. services and perks, other than that you guys are doing a good job."
"I love living here for its amentities, staff, and most importantly location. Thats why after 2 years, I signed another lease to a 2 bedroom and am having my fiance move in. I wouldnt do that if this wasn't the dopest spot around."
"I love it here! The staff, amenities, the neighborhood and the people in it are beautiful. I’m looking forward to learning about the neighborhood and how to be useful in it."
"I love pretty much everything about this place. Th Eunice is clean and modern and spacious and the walls are thick enough to block out neighbor noises. I rally love the pool and workout room, although I wish there was a boxing bag. I like the community events too! I wish we didnt have to pay for valet trash, but it is convenient. Overall, I really enjoy living here!"
"I have really enjoyed living here and think the staff do a good job with communication & taking care of things quickly. I wojld recommend the Alexam to others."
"The move in process was smooth at Alexan. Since moving here, it has been a nice place to live and all of the neighbors are friendly. The staff is quick to answer questions and make things easy."
"The staff members at Alexan EAV are personable. And, the community is safe and fun. I do wish the hallways were a bit cleaner as some people have leaky trash bags and storms bring in debris from outside."
"Best decision I’ve made. Love how accessible everything is and being able to have EAV in my backyard. The staff has been friendly, and the community is nice & quiet"
"It’s clean. It’s very close to everything that I go to. Walking distance to EAV. The office staff is very helpful. Maintenance team are always very fast to resolve any issues"
"Things have improved with new management. They have put more time and money into upkeep which I appreciate. I find that the building itself is outfitted to look high quality but things seem to fall apart and break easily."
"I am proud to call Alexan EAV my home away from home. I love the urban feel of this community and I love that it has a community garden for its residents. They are also big on recycling and the security system is state of the art."
"So far so great. Love the location. My friends live here so that’s good. Love the pool hours and game room. Looking forward to leaving here."
"Low key, quaint & clean. Quiet. Fast maintenance response. Supportive leasing office, great amenities. Love the location. Rent & fees are a bit high."
"I will be moving in in a few months and so far the process has been friendly and people have been helpful. Can’t wait!! I have reason to believe it continues to be good."
"My experience with Alexan EAV has been superb. The staff is excellent. I enjoy the facilities, rapid communication with staff, and regular events."
"Stellar Customer Service-it has been a challenge trying to move but rep made it easy by going the extra mile. I would like to have a bigger place I will enjoy, one second at a time. I'm not looking for favoritism just help to get me settle."
"I have lived here for two years now and recently got engaged. My fiance and I decided to move in together, and immediately signed a lease for a 2 bedroom, four doors down from my current apartment! We wouldnt consider anywhere else. You cant beat walking right outside your apartment for a dip in the pool or a game of ping pong (or beer pong), and then walking right outside the gate to the heart of East Atlanda Village - the best neighborhood in Atlanta with something for everyone. Great food, fun/diverse bars and pubs, and shops. The people who run this place are amazing- Lanedra is always around to help with any request and brightening the place up with her amazing smile, Brandon is always on top of the game and has you covered, and Dennis is an absolute hoss and keeps this place running like a well oiled machine - while being a super great person all around. Once, I got stuck in the elevator, and he got the Fire Department out here in 10 minutes flat to get me out (while the Elevator Company was telling me it would be 90 minutes until they could get someone out there!). Overall, just an amazing place to live - Amazing and technologically advanced apartments in a great location with amazing amenities and A+ staff."
"N ice system ! I really really enjoyed the process. Great service . And. Igjdjsjs. Trhrjejevv rh jrjr. The DVD dbt. 5tttnf fftbfben and nttn"
"I can tell that management is trying to crack down on enforcing rules and keeping the grounds cleaner. Maintenance staff still works so hard and does a great job."
"Alexan EAV is a great place to live. Friendly neighbors, and exceptional, responsive and kind staff members really make for a peaceful environment."
"Very knowledgeable and friendly staff. It’s a quiet atmosphere with great amenities. Absolutely love this place! Maintenance issues get resolved very quickly."
"I’ve not even moved in yet, but am already enjoying how prompt the staff has been and how seamless they’ve made the transition from country to city living! Super excited to move in and see what else is in store at the Alexan!"
"Love the East Atlanta community. Building seems to have issues at times, but overall ok. The walls are pretty thin which makes for a little noise but it's to be expected in an apartment complex. Lanedra is awesome. She knows how to effectively communicate with tenants to help meet their needs while staying within the rules set by the company."
"The maintenance staff is still awesome and one of the best parts of this community. I can tell that they've been working hard to improve the appearance and cleanliness of the complex."
"Helpful staff, very informative, wonderful property! Maintenance very quick to respond to any issues. I love the access to EAV and the security as I come and go."
"Pretty good so far. Really enjoyed being here right in the heart of EAV. The staff seems really friendly, though everything is tip top maintained it seems, so we never really have to interact with them."
"Better job with the garbage around the trash area. Over all great residential experience with staff and over all maintenance of the building."
"Cool community with a lot of dope amenities. So far everyone seems really nice, staff seems helpful and down to earth. Awesome location right in EAV."
"I’ve lived here officially 1.5 years. Alexan has always been pretty easy to work with. Anytime I’ve submitted a maintenance request they act instantly. Now that summertime has arrived they are actively trying to maintain the grounds. I would say it may be beneficial to have an employee work and clean the grounds over weekend to upkeep. Neighborhood is still solid. Neighbors are kind."
"I love living here! The amenities are A++++, the staff is great, and the apartments are beautiful. I feel very safe and you really cant beat the location"
"I really love living here. The apartment community is so nice. The location is perfect, food around the corner. And we are close to downtown, so I’m able to get anywhere in no time at all."
"Pretty cool place. I think the best thing about it is the location. Being literally right next to eav and across the street from my yoga studio is definitely a perk"
"I'm new to the property. So far things have been great. My move-in was seamless and any minor service issues I experienced was handled quickly."
"I Just moved in my apartment and i love it! I love the stainless steel appliances and the modern design. i would recommend this community to all my friends."
"Since moving into The Alexan EAV I have really enjoyed the proximity to tons of restaurants bars and shops - I think my 2nd home is Thai and Sushi as well as The Glenwood! Cant wait to enjoy the pool this summer!"
"Great community, great to be in walking distance to local places. Nice ammenities including gym and pool. Package conceirge is helpful and clean."
"My time at Alexan EAV has been good overall. The features of the units are definitely nice and well kept. I was a victim of a hit and run but luckily I have insurance. My suggestion is that the leasing office continues to be responsive and have clear lines of communication, and most importantly add security cameras to the parking lot. I have NEVER seen the security officer on premises. Supposedly we have one on campus but I've never seen him and there are a lot of crackheads, panhandlers, and sketchy people around the property, this is EAST ATLANTA, not the safest of areas."
"I enjoy my building and the amenities though I do feel like greystar doesn't care about the community and our staff members are often left short handed and with how much we pay that shouldn't happen."
"I couldn’t be happier with Alexan East Atlanta Village. The staff are amazing and so helpful with anything I need. The apartment is so modern and stylish. The grounds are beautiful and amenities are fantastic, I can’t believe how much equipment the gym has and how well maintained it is. And the location is PERFECT, by far the coolest part of Atlanta. 5 stars!"
"The property and amenities make being a resident more comfortable. The staff are very informative and handles residents’ request and concerns with urgency."
"Great place to live. Nice amenities and community engagement events. However, I do wish that parking was better and closer to the building for the residents."
"Just moved in back in October and we’ve had a great experience so far. The staff are attentive and helpful, and the community keeps us updated on any news/issues. When problems come up, they get fixed fast! The apartments are beautiful and the location can’t be beat."
"Since moving to Atlanta I’ve checked out a lot of different places. I love what the Alexan EAV has to offer as far as location, proximity to the interstate, as well as restaurants and other nightlife venues. It’s a super clean place with excellent floor plans that are reasonably priced for downtown living. The amenities themselves are a selling point, along with gated parking and fob key entry for security. I am completely happy with my decision to live here at the Alexan EAV, I would recommend it to anyone looking for a place downtown and the staff will definitely make your transition as easy as it could be."
"The staff is friendly and we enjoy the location. However, we have been living here for a year and the quality of the apartment inside and out of our unit is deteriorating."
"Good neighborhood. Access to great neighborhood bars, restaurants. Good neighbors! Kind staff. Nice amenities. Easy access to Edgewood, little 5, Ponce and the Highway. 👍🏽"
"absolutely love living here. staff members are like old friends and the modern amenities are amazing. community of residents couldn’t be nicer. very safe and secure!"
"Alexan EAV is great. I really enjoy the apartment community, the EAV neighborhood, the amenities such as the Green Egg, the garden, pool area and club room. The staff is super awesome as well. Happy to make Alexan EAV my home."
"I have enjoyed living in the Alexan. It is very pet friendly and the amenities are really awesome. While the price seems to be a little high for the area, I wouldn't prefer another complex. It has been a good experience."
"I have enjoyed the location here The location is very close to downtown and my school. I can drive minutes away from downtown Atlanta Ga. It is a safe place to live."
"My experience has been ok. Apartments are nice but grounds need cleaning and pressure washed to help with outward appearance. Community can be a little noisy at times. Police officer lives on the property."
"I have had a wonderful experience living in Alexan EAV! I love the place, the community and the staff. I am always happy to come home to EAV!!!!"
"I love all the space I have in a townhome. I have a private bathroom and when my friends come over there’s a bathroom on the main level they can use, so they don’t have to go into mine. The office is friendly and always goes over the top in helping residents."
"The alexan is a great place to live. It has all the newest amenities like the nest and keyless locks. The security is top notch and it's in a great location."
"They have been great with helping get everything situated for my needed move-in date. The staff are nice and the grounds are clean. the local color really adds to the living experience"
"Things are good, most staff is friendly and helpful, although I have seen a decline in landscaping cleanup and cleaning in halls and public areas."
"I love living here! The community is great and the people that live here are awesome. Brandon and Morgan in the front office are super responsive and willing to help all the time."
"There are small improvements that can be made but overall we enjoy living here. The staff is very friendly especially the maintenance crew.."
"Property management is kind and prompt to respond to concerns. Decent amenities. Good neighbors. Great neighborhood. Up and coming area with lots of potential"
"Love the community, w/ exception to neighbors upstairs because the floors are not so desirable. Handled pending issues, Dennis's response time is awesome, pool, exercise room. All amenities are good. Neighbors are welcoming."
"I love the staff and how helpful they are to the residents. They always greet you with a smile. The residents are nice, friendly people who are don't mind giving you a hand if you need it."
"Since the change-over in management at Alexan EAV I have nothing but positive things to say about the living experience here. Management are friendly & well involved with the community, maintenance requests are handled quickly"
"Love the amenities--Alexan EAV has a nice gym and pool area that I take advantage of frequently. Office staff is pleasant. The hallways can become grimy from the valet trash. Management is making an effort to improve this but it would be nice to have hallways and stairs cleaned more frequently."
"The maintenance staff is very kind and hardworking. They are attentive and as efficient as one person can be when they are in charge of an entire complex on their own. More needs to be done to enforce the no smoking policy as every morning I come across cigarette butts in the stairwells."
"Management has improved with communication. Parking is an issue. We are required to pay for valet trash and sometimes we get service and other times we do not. For the most part the community is quiet and filled mostly with young professionals which is a great thing. The area is sketchy but our gated community feels pretty safe."
"Alexan EAV is great. I really enjoy the apartment community, the EAV neighborhood, the amenities such as the Green Egg, the garden, pool area and club room. The staff is super awesome as well. Happy to make Alexan EAV my home."
"Overall, great experience! My only concern is the lack of parking for residents. I'm happy my guests can park anywhere, but there should be some designated residents only parking close to the building. At times, there are no open spaces in the parking lot."
"Goo so far. There was an issue with front gate locking mechanism. It was quickly resolve. The amenities are nice and well maintained. I'm happy with my choice."
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